Privacy Policy

Your privacy is important to us. This policy describes how Contest Pro Network Ltd collects, uses, and protects your personal information.

Last Updated: January 15, 2025

1. Introduction

Contest Pro Network Ltd ("we," "our," or "us") operates the Contest Pro Network website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in contests and competitions through our platform.

We are committed to protecting your privacy and ensuring transparent data practices. By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Account Information: Username, password, and profile details
  • Contest Participation Data: Competition entries, submissions, and performance records
  • Payment Information: Billing details for premium services and contest fees (processed securely through third-party payment processors)
  • Identity Verification: Government-issued identification for prize claiming and tax compliance

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on site, click patterns, and referring websites
  • Cookies and Tracking: Small data files stored on your device to enhance user experience

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Creating and managing your account
  • Processing contest entries and submissions
  • Communicating about contests, results, and important updates
  • Providing customer support and technical assistance

3.2 Contest Operations

  • Verifying eligibility and identity of participants
  • Judging submissions and determining winners
  • Distributing prizes and awards
  • Maintaining competition integrity and preventing fraud

3.3 Legal Compliance

  • Complying with tax reporting requirements
  • Meeting regulatory and legal obligations
  • Protecting our rights and preventing unauthorized use

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, including:

  • Payment processors for billing and transaction processing
  • Cloud hosting and data storage services
  • Email and communication service providers
  • Analytics and marketing platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes and court orders
  • Government investigations
  • Protection of our rights and property
  • Safety and security considerations

4.3 Contest Winners

Winners' names and city/state may be published on our website and promotional materials unless you opt out during the contest submission process.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access, use, or disclosure
  • Accidental loss, alteration, or destruction
  • Unlawful processing or handling

Our security measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure and access controls
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Limited access to personal information on a need-to-know basis

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access and correct personal information we hold about you. You can update your account settings through your user dashboard or contact us directly.

6.2 Deletion

You may request deletion of your personal information, subject to our legal obligations to retain certain data for compliance, tax, and fraud prevention purposes.

6.3 Marketing Communications

You can opt out of marketing emails and promotional communications by using the unsubscribe link in our emails or adjusting your notification preferences in your account settings.

6.4 Cookies and Tracking

You can control cookies through your browser settings and our cookie preferences panel. Disabling cookies may affect website functionality.

7. International Data Transfers

Contest Pro Network Ltd is based in the United Kingdom. Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your home country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For users between 13 and 18, we require parental consent in accordance with applicable laws before collecting personal information.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date at the top of this policy
  • Notify users via email for significant changes
  • Provide additional notice for material changes affecting your rights

Continued use of our services after policy updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer

Contest Pro Network Ltd
15 Canada Square
Canary Wharf
London E14 5AB
United Kingdom

Business Hours: Monday-Friday: 9:00-18:00 GMT
Response Time: We aim to respond to privacy-related inquiries within 48 hours during business days.

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.